On May 30, 2012, my Twitter account @CapitolBlog was abruptly suspended. I have submitted several support tickets, have replied to two emails seeking confirmation to open my support tickets, and I have yet to receive a single explanation as to why my account was suspended, the status of the tickets, or an assurance that my account is being looked into. To my knowledge, I did not break a single Twitter Rule, and I have not been correctly notified to any rule that I have broken. As of now, my account has been suspended without an explanation or a reason given to the owner of that account, myself.
I understand that support tickets are not always accessed and processed in a timely manner, but I feel like more than four week is adequate enough time for someone to at least contact me and give me an update on my account, a reason it was suspended, or the status of my support tickets.
In the time that my account has been suspended without a single notification or explanation given, I have seen a significant decrease in traffic on the blog to which my Twitter account was connected (www.capitolpunishmentblog.wordpress.com). My Twitter account was the leading generator of traffic to my site, and when Twitter suspended my account, the leading traffic source was now gone.
I am currently drafting a lawsuit against Twitter for time and wages lost due to the suspension of my account. In my opinion, this situation would not be necessary if I was given a single reason as to why my account has been suspended. Furthermore, I would not be in this position if Twitter would have given me an update on my support ticket and/or account.
In the time that I am drafting this lawsuit, I am open to a settlement with Twitter. I am not asking for money; I am simply asking that my account be unsuspended and an apology issued for this practice of bad business and customer support. I will cease the pursuit of this lawsuit if these terms are met, and I am once again given full control of my account.
Furthermore, pursuant to the US-EU Safe Harbor agreement and the fact that my content has been both viewed and sent to countries in the European Union, I am requesting that Twitter release whatever information that it currently holds on my account to me. The Safe Harbor agreement affirms my rights to this information.
As noted, I am wishing to see my account reinstated if Twitter cannot produce a single piece of evidence to show that I have violated Twitter rules in some way.